View & Export Charger Information

Many charger level problems can be solved with a remote reset or physical reboot. Examples of issues that you might encounter include:One common issue is that the charger status might get stuck on ‘SuspendedEv’ or fail to progress beyond the ‘Preparing’...

How to View All ChargersThere are two primary methods to access the complete list of chargers: through the homepage and the charger page.HomepageWhen you log into your dashboard, the first page you will see is the Overview page. This page provides a sum...

Historical Session TrackingThe overview is the first page displayed when you log into your dashboard. You can return to the Overview page at any time by clicking "Overview" from the sidebar. The Overview page contains recent sessions.A report on the mos...

Overview pageThe main chart on the overview page provides a visualization of key metrics for the selected time period.Click Sessions, Energy used, or Fees collected to change which key metrics are shown on the chart.Click the back and forward arrows to ...

This feature allows site hosts to effectively handle situations where chargers are undergoing maintenance or are temporarily unavailable for use.Chargers can encounter issues that render them temporarily unusable, such as hardware failures or damage to ...