Managing a Charger

Articles

  • How to reset a charger

    Many charger level problems can be solved with a remote reset or physical reboot. Examples of issues that you might encounter include:One common issue is that the charger status might get stuck on ‘SuspendedEv’ or fail to progress beyond the ‘Preparing’...

  • How to enable maintenance mode

    This feature allows site hosts to effectively handle situations where chargers are undergoing maintenance or are temporarily unavailable for use.Chargers can encounter issues that render them temporarily unusable, such as hardware failures or damage to ...

  • How to view OCPP messages

    Overview of OCPP messagesThe Charger detail page has a new tab for viewing a stream of OCPP messages.ChargeLab’s charger management system uses the OCPP 1.6 protocol to communicate with networked chargers for all aspects of the experience (authorizing d...