Charging Basics

  Finding a charging station When you need to find a public charging station, there are several resources available to help you.   If a charger is restricted and you don't have access to it, you won't be able to use it. If there are no ChargeLab charg...

          FAQskWh not updating in-app during sessionThe mobile or web application does not display the progress of your car's charging session in real-time. The ChargeLab app will show the updated kilowatt-hour (kWh) number once the session is completed...

  From the mobile application:Find Charging HistoryLogin to the Chargelab mobile application and hit the account button. Select "Charging history".   Review Charging HistoryThe last four months of charging history will appear. A sum total of energy and...

Using the mobile or web applicationWhen you attempt to start a charge, it is important that you follow the following sequence of steps. Failure to do so can cause the charger to fault. Open the app or scan the QR code Create an account or login Confirm ...

Chargers may have several statuses in the ChargeLab app:When you are using the app at a charger: Status Description Available Charger is online, available, and not in use Preparing Charger is authorizing or waiting to be plugged into a car Charg...