Enabling notifications in your dashboard allows you to receive emails when chargers encounter specific issues, such as:
- A deployed charger goes offline and remains offline for 15 consecutive minutes.
- A deployed charger goes offline and disconnects 5 times within a 12-hour period.
- A deployed charger reports faults.
You can set notification preferences for:
- All chargers in the dashboard.
- All chargers at a specific location.
- Individual chargers.
When selected chargers meet the criteria for triggering a notification, you will receive an email detailing the Display ID(s), Location(s), Issue(s), and Charger Status(es).