How RFID cards can be used at your chargers

What is an RFID card?         

RFID stands for Radio-frequency identification.

RFID network cards are most often used for fleet, public network, workplace, or multi-family charging. Our cards also work on any public ChargeLab charger. The ChargeLab RFID network card can be used to authenticate and identify yourself to a charger.

The card is tied to your driver account, and you will be able to monitor and stop the charge session from the mobile app. This also means that you'll be charged for any session started using RFID cards mapped to your account. 

Ordering a ChargeLab RFID card

You can request a free ChargeLab RFID card for a fast charging experience; every ChargeLab network card comes with a key fob for extra convenience. They can be ordered in the following ways:

• Select "RFID card" in your account

  • Sign in to the ChargeLab app or web app at https://charge.id/app/account.  Select "Account" and then pick "RFID cards" in the dropdown.
    

• Select Order card
  
  
   

• Complete your order

  • Add your address details and click Place order. Your RFID card will arrive within 5-7 business days. Please ensure that you activate the card before use. 

Activating a ChargeLab RFID card

• Select "RFID cards" in your account

  Sign in to the ChargeLab app or web app at https://charge.id/app/account.  Select "Account" and then pick "RFID cards" in the dropdown.

• Select activate card

  

• Register the number

  Enter the 8-digit number on the back of the RFID card and click Submit.
  
  

If you are adding a 3rd party RFID card to your account, and your card is being rejected, please ensure you have removed all spaces and try again.

Setting up an RFID card for fleets

RFID cards can be added to the RFID cards tab in the dashboard. RFID cards added here grant free access to all company chargers and can be used to start charging sessions at any free public ChargeLab chargers.

Simply click + Register card and enter in the 8-digit card number. You may assign vehicles to the RFID 

Once entered, an RFID can be edited or deleted by clicking on the horizontal ellipsis icon beside the given RFID.

FAQ

• Can I add more than one RFID card to my company?
  • Yes, multiple RFID cards can be added to a company.
• Can I add my RFID card to multiple companies?
  • No, an RFID card can only be associated with one company.
• Can I add the RFID registered to my ChargeLab account with my company?
  • No, an RFID card must be linked either to a single user or a single company.
• Can I do a discount on an RFID card?
  • No, discounts can only be added on an email or email domain basis.
• Can I have more than one RFID card added to my driver account?
  • Yes, you may have multiple RFID cards added to your driver account.
• How do RFIDs appear on a payout report?
  • For a driver-associated RFID, an RFID will appear with the driver account email in a Payout report. For a company-associated RFID, an RFID will appear with the email associated with the company.
• What is the difference between a company RFID card versus an individual driver card?
  • A company RFID card receives free access to all chargers within its given company. A common use case for company RFID is for rental fleets, where the card remains in the car and a car renter can receive free charging on chargers managed by the rental company.
  • An individual driver RFID card allows seamless access to ChargeLab chargers that accept RFID cards, but normal pricing rules apply.